woman on phone
Call Center                 

Call Center: toll-free 1-877-TRUMARK (1-877-878-6275)

The branch that's available over the phone

If you can't get to a branch office, contact the Call Center and speak directly with a member service representative. You can perform most any transaction through the Call Center including:

  • Applying for loans
  • Adding services and opening accounts
  • Making loan payments
  • Having disbursement checks mailed to you
  • Transferring funds

The Call Center is available weekdays from 8 a.m. to 8 p.m., Saturdays from 9 a.m. to 1 p.m., and Sundays from 11 a.m. to 3 p.m. Eastern Standard Time.

Phone hours
Monday - Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 1 p.m.
Sunday 11 a.m. to 3 p.m.