employment
Career Opportunities

Available Positions at TruMark Financial

To learn more about a specific position, click on the title below.

Resumes may also be faxed to 215-396-6378 or emailed to dfleig@trumark.org.

Member Service Representative II / 17th and Market Streets

17th and Market Streets , Philadelphia, PA 19103

Effectively cross-sells and uncovers sales opportunities while delivering extraordinary member service to both existing and potential new members. Educates both existing and potential members about the benefits of banking with TruMark Financial. Serves as supervisor in charge in the absence of branch manager.

A High School diploma or equivalent, with a good mathematical aptitude. All candidates must have a minimum of 2 years in the branch or equivalent experience with a financial institution. Continuing education preferred.

At TruMark Financial, we believe employees are the credit union's greatest asset.  Because of this, we offer an attractive salary, benefits, PTO,401 (k), tuition reimbursement and maternity/paternity leave to eligible employees.  (per policy guidelines)

E.O.E.

Apply Online

Full Time Member Service Representative / 5th & Berks

1900 North 5th Street, Philadelphia, PA 19122

Engaging, dynamic, and personable individual to assist our members in reaching their financial well being.  Communicates effectively to determine member's financial needs and provided solutions.  All applicants must have excellent communication skills and experience in a professional, retail setting.  Qualified applicants must be bi-lingual (Spanish speak and read)

Candidates must possess a high school diploma or equivalent.  Prior banking experience is preferred.  All applicants must also be available to work weekends.

TruMark Financial offers an excellent benefits package, medical, dental and vision, 401 (k), tuition reimbursement and PTO Bank.


E.O.E.

No calls please.

Apply Online

BSA Officer - Fort Washington, PA (Philadelphia Suburbs)

335 Commerce Drive , Fort Washington , PA 19034

TruMark Financial Credit Union seeks a highly motivated professional who will be responsible for developing, implementing, and administering TruMark Financial  Bank Secrecy Act/Anti Money Laundering Program.  Works with SVP / Chief Risk Officer and VP Fraud to ensure full compliance with BSA / AML regulations, internal policies and procedures, and general regulatory objectives.

Coordinate and oversee an effective Bank Secrecy Act/Anti-Money Laundering / OFAC Compliance Program that is in line with regulatory guidance and requirements. They will establish, prepare, file and maintain appropriate SAR investigation, review and reporting processes that promote consistent decision, adequate investigation and research; and complete detailed documentation.

  • Engage in ongoing monitoring of member accounts, including review of CTRs, high-risk member accounts.
  • Assist SVP/Chief Risk Officer and VP/Fraud with updates and revisions to BSA/AML/OFAC policies and procedures and preparation of monthly BSA statistics for the Board of Directors.
  • Annually collect and report data required by regulation in a timely, accurate, and compliant manner (including FinCEN 314 (a) and 314 (b) procedures and reporting).
  • Review new programs, products, and systems for BSA/AML compliance/risk.
  • Prepares periodic internal reports regarding credit union’s current record of BSA/AML Compliance and risk.
  • Ability to comprehend and interpret laws and regulations.
  • Technical proficiency with Windows-based spreadsheets, and other computer applications.
  • Strong organizational and interpersonal skills, writing skills, attention to detail and presentation skills.

 (review the full job description at:   www.trumarkonline.org)

 Experience/Education:  Bachelor’s degree or equivalent experience, BSA/AML Certifications preferred.  Five years of prior financial institution BSA compliance experience and extensive knowledge of BSA/AML regulations. 

 TruMark Financial offers an excellent benefits package, medical, 401(k), tuition reimbursement and PTO Bank. 

Additional Information:

Salary: (minimum) $55,000  

Position Type:  Full time / exempt

Apply Online

Call Center Manager - Fort Washington, PA (Philadelphia Suburbs)

335 Commerce Drive, Fort Washington (suburban Philadelphia), PA 19034 Qualified candidates will monitor and direct the overall activity and performance of all Call Center employees and administrative functions. Managing the call group to ensure service standards are met, and call volume is handled efficiently. Create call evaluation templates, scoring evaluations, creating agent reports and monitoring agent access rights. They will be responsible for tracking work flow through CMS.

Administer and demonstrates a thorough knowledge of all products, services, and systems to include call recording system and completing scoring and agent reports.  Handle all member complaints received from all channels, which included social media, home banking messages, mail and incoming calls, and initiate proper action, and communicate the resolution.

TruMark Financial offers an excellent benefits package as well as tuition reimbursement and a 401 (k) plan.

E.O.E.

No call please.  
Apply Online

Member Service Representative II (see below for locations)

Feasterville, PA,Philadelphia, PA., Doylestown, Warrington, PA., Philadelphia Area , PA 19053

Effectively cross-sells and uncovers sales opportunities while delivering extraordinary member service to both existing and potential new members. Educates both existing and potential members about the benefits of banking with TruMark Financial. Serves as supervisor in charge in the absence of branch manager.

A High School diploma or equivalent, with a good mathematical aptitude. Minimum of 2 years in the branch or equivalent experience with a financial institution. Previous supervisory experience a must. Continuing education preferred.

All applicants must be available to work a flexible schedule including nights and weekends.

TruMark Financial offers an excellent benefits package, medical, dental, and vision. We also offer tuition reimbursement, 401 (k) and a paid time off bank.

E.O.E. 

Locations:
301 Horsham Road   Horsham, PA  19044
4381 West Swamp Road   Doylestown, PA  18901
1701 Market Street   Phila., PA  19103


 

Apply Online

Part Time Member Service Representatives (see below for locations)

Center City, Bucks County, Philadelphia, Montgomery Counties , Philadelphia and area suburbs , PA 19046

Qualified applicants must have an energetic, outgoing personality. Effectively cross-sells and uncovers sales opportunities while delivering extraordinary member service to both existing and potential new members. Educates both existing and potential members about the benefits of banking with TruMark Financial. Previous banking/credit union experience a must.

TruMark Financial is a growing financial institution. There is a lot of opportunity for new employees to learn, grow, and progress to future opportunities.

All part time associates are required to work weekends with flexible scheduling during the week. (Work week 20 - 25 hours)

E.O.E.

No calls please.
 
Locations:
12377 Academy Road, Philadelphia, PA 19154
1931 South Broad Street   Philadelphia, PA  19148

Apply Online

AVP Assistant Controller - Fort Washington, PA (Philadelphia Suburbs)

335 Commerce Drive (suburban Philadelphia,PA), Fort Washington , PA 19034 Assist the Controller in directing the credit union's accounting functions.  The functions include establishing and maintaining the credit union's accounting principles, internal controls, practices, and procedures.   Assist with the preparation of financial reports and present findings to the senior management team.

Qualified candidates must have a Bachelors degree in Accounting or Finance along with their CPA.  A minimum of 5 to 8 years of related work experience in a supervisory capacity required.

TruMark Financial offers an excellent benefits package, medical, PTO Bank, 401 (k) and tuition reimbursement.

E.O.E. 
Apply Online

Full Time Call Center Member Service Opportunities - Fort Washington, PA (suburban Phila.)

335 Commerce Drive, Fort Washington , PA 19034-2712 Qualified candidate (s) must have excellent communication and customer service skills. Applicants with previous banking/credit union experience a plus. All applicants must be available to work evenings and weekends (flexible scheduling a must).  

Previous call center experience is required. All qualified applicants must have the ability to carefully listen and make every member feel valued and welcomed. Member service is our number one priority.  

TruMark Financial has an excellent benefits package, medical, dental and vision, 401 (k) plan, tuition reimbursement and PTO Bank.

E.O.E.
Apply Online

Full Time Member Service Representatives -Bucks, Montgomery and Philadelphia Counties

Philadelphia, Bucks, and Montgomery Counties , Philadelphia, PA 19103

Effectively cross-sells and uncovers sales opportunities while delivering extraordinary member service to both existing and potential new members. Educates both existing and potential members about the benefits of banking with TruMark Financial. Applicants must have excellent communication skills and computer knowledge as well as a customer based sales background. We are looking for applicants with an outgoing personality, someone that can listen and communicate with our members. Previous banking/credit union experience a must.  

All applicants must be available to work a flexible schedule including weekends.  

TruMark Financial believes our employees are our greatest asset. Because of this, we offer an attractive salary and benefits such as PTO, medical, dental and vision, 401 (k), tuition reimbursement, maternity/paternity leave and more to full time employees.

E.O.E.

No calls please.
2795 Ridge Pike   Trooper, PA  19064
301 Horsham Road  Horsham, PA  19044
4381 West Swamp Road, Doylestown, PA 18901
515 Old York Road   Jenkintown, PA  19046
1931 South Broad Street   Phila., PA  19148

Apply Online

External Mortgage Originator - Fort Washington, PA (Philadelphia Suburbs)

335 Commerce Drive, Fort Washington , PA 19034 Representative to the realtor community, TruMark Financial's members, prospective members and other sources of business in our designated community. Initial point of contact for all outside sales, educates applicants on the mortgage options available, structure loan to determine the most appropriate program for the applicant's circumstances, provide assistance with the completion of the application, assist with the collection of loan conditions, and represents TruMark Financial at loan closings.

Flexibility is required with regard to working hours. Nights and weekends may be necessary. Two to three years minimum job related experience. We offer a competitive commission plan, benefits package, excellent working environment, and local and efficient operational support to meet production goals and loan closing dates. 

No calls please.

E. O. E. 
Apply Online

Contact us at 1-877-TRUMARK, use Live Chat , or visit your local branch.
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